Carolyn Collins Resume


Creative and detail-oriented WordPress Developer with 8 years of experience in designing and implementing innovative features and functionality for WordPress websites. Skilled in PHP, HTML, CSS, and JavaScript with a strong understanding of responsive design principles and SEO best practices. Seeking to leverage expertise in collaborating with cross-functional teams and managing technical aspects to deliver high-performance WordPress solutions.

Professional Experience                           

Technical Writer

SuperDroid Robots, Fuquay-Varina, NC, 2017 – 2019

  • Publish product descriptions and specifications on .NET production website with over 1700 items.
  • Create and update white pages, product manuals and online support pages on WordPress Website.
  • Develop new marketing opportunities to support business needs. Heavily involved with digital marketing initiatives including email marketing, digital ad buying, content creation.
  • SEO Manager – monitor and create content for all social media accounts including Twitter, LinkedIn, Facebook, Instagram, and YouTube.
  • Implement and monitor E-commerce conversion tracking codes.
  • Operate live chat to respond to requests.

WordPress Developer          
Independent Consultant Wendell, NC, 2014 – Present

  • Design and implement new features and functionality for WordPress websites, ensuring seamless user experiences.
  • Collaborate with business owners to define, design, and ship projects on time.
  • Manage all technical aspects of the CMS, ensuring high-performance and availability for client websites.
  • Troubleshoot and solve complex problems related to WordPress development, maintaining optimal website functionality.
  • Implement SEO best practices to enhance website visibility and ranking on search engines.
  • Utilize themes and plugins tailored to client needs, enhancing website functionality and user engagement.
  • Integrate e-commerce platforms, optimizing websites for online sales and transactions.

Technical Consultant

EnterScape, New Albany, KY, 2017

  • Perform WordPress site migration from cPanel to Godaddy, setup SSL certificate.
  • Consult on MSSQL transaction log shipping configuration.
  • Consult client on .NET site security concerns.

Key Achievements

  • Improved website performance by 65%, implementing advanced optimization techniques.
  • Completed projects on time and on budget.
  • Increased organic search growth from 53% to 86%.
  • Received positive client feedback for exceptional communication and collaboration.


  • Programs: MS Office Suite, Project, SQL Server Management Studio, Visual Studio 2010, WordPress, Adobe Premiere Elements, Adobe Photoshop, Adobe FrameMaker, GIMP, Google Business Suite, Zendesk Live Chat
  • SEO: Google Analytics, Google Ads, Google Tag Manager, Google Merchant, WordPress SEO plugins
  • Databases: SQL Server 2008, 2012, 2014, 2016; MySQL, Oracle, MS Access, SharePoint
  • Languages: SQL, PHP, JavaScript, ASP.NET, XML, HTML, C, C#, C++
  • Operating Systems:Windows 7, 8, 10, Linux
  • E-commerce Platforms and Integrations
  • Responsive Design Principles
  • Troubleshooting and Problem Solving
  • SEO Best Practices
  • Website Performance Optimization


Bachelor of Science in Computer Security, Concentration in Database Technology            (2016)

Strayer University, Raleigh, NC

Associates of Applied Science in Database Management                                                      (2013)

Wake Technical Community College, Raleigh, NC

Professional Certifications

North Carolina Notary Public (Commission expires May 8, 2024)